Privacy Policy

About This Privacy Policy

Skyline Rental respects your privacy and is committed to handling personal information responsibly and in accordance with applicable data protection requirements.

This policy applies to information collected through our website, reservation process, communications and car rental services.

Information We Collect

Depending on how you interact with Skyline Rental, we may collect information such as:

• Your name and contact details;
• Email address and telephone number;
• Reservation and rental information;
• Pickup and return details;
• Driver and identification information where required;
• Communications you send to us;
• Technical information relating to your use of our website.

How We Use Your Information

We may use personal information to:

• Process and manage vehicle reservations;
• Provide our car rental services;
• Communicate with you regarding your booking;
• Provide customer support;
• Manage payments and rental-related transactions;
• Maintain and improve our website and services;
• Prevent misuse, fraud or security incidents;
• Meet applicable legal and regulatory obligations.

Reservation & Rental Information

When you request or make a reservation, we use the information you provide to process the booking, communicate with you and prepare the requested rental service.

Certain information may also be required when collecting a vehicle in order to verify driver eligibility and complete the rental agreement.

Payment Information

Where electronic payment services are available, payments may be processed using third-party payment service providers.

Payment providers may process information required to authorize and complete a transaction in accordance with their own privacy and security policies.

Skyline Rental does not intentionally request that customers send complete payment-card credentials through ordinary email or contact messages.

Cookies & Website Data

Our website may use cookies and similar technologies required for website functionality, security, preferences and the reservation process.

We may also use website analytics or other technologies to understand how visitors interact with the website and to improve its performance.

You can manage cookies through your browser settings and, where provided, through the website's cookie preference controls.

Sharing Your Information

We do not sell personal information.

Information may be shared with service providers where reasonably necessary to operate our website, process reservations, provide payment services, communicate with customers or deliver rental services.

We may also disclose information where required by law, legal process or a competent public authority.

How Long We Keep Information

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable legal, accounting, contractual or operational requirements.

Retention periods may therefore differ depending on the type of information and the nature of the rental or customer relationship.

Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

No online system can guarantee absolute security, but we work to maintain appropriate safeguards for the information processed through our services.

Your Privacy Rights

Depending on the applicable data protection law, you may have rights relating to your personal information, including the right to request:

• Access to personal information held about you;
• Correction of inaccurate information;
• Deletion of information where legally applicable;
• Restriction of certain processing;
• Information about how your data is processed.

Requests can be submitted using the contact information below. We may need to verify your identity before completing certain requests.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, business practices or applicable requirements.

The latest version published on this website will apply from the date it becomes effective.

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